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1. Information We Collect

We may collect the following types of personal information when you use our website and interact with us as a client.

• Identification Information (e.g., name, email address, phone number)

• Contact Information (e.g., address, postal code)

• Payment Information (if purchases are made)

• Technical Data (e.g., IP address, browser type, device type, cookies)

• Usage Data (e.g., pages visited, time spent on the site)

• Additional Information (If you sign-up for one of our adventures we ask for additional information such as your age, health conditions, allergies, and emergency contacts. This information is collected to ensure your safety and well-being while you are with us and is not retained after you end your time with us.)

 

2. How We Use Your Information

We use your information to:

• Provide and manage our services, including ensuring that we can provide you with a enjoyable and safe client experience.

• Process client transactions

• Communicate with you (e.g., respond to inquiries, send updates, and share with you information about existing or new services)

• Improve website functionality and user experience

• Comply with legal obligations

 

3. Consent

By using our site, you consent to the collection and use of your personal information as described in this policy.

We may request explicit consent for certain types of data use. You can withdraw your consent at any time by contacting us.

 

4. Disclosure of Your Information

We do not sell or trade your personal information. We may share your information:

• With service providers to complete financial transactions 

• If required by law (e.g., court order)

• To protect our rights or the safety of others

 

All third parties are required to protect your data in compliance with applicable laws, and we verify the veracity and robustness of data protection measures with all service providers with whom we do business.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your user experience. You may adjust your browser settings to refuse cookies, but some features of the site may not function properly.

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6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including the use of secure servers, data encryption, and access controls.

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We use Wix.com as our website host and financial transaction service provider. This choice was made, in part, because Wix adheres to rigorous data protection standards in accordance with the General Data Protection Regulation (also known as the GDPR), which was approved and adopted by the European Union (EU).

The information you share when you conduct a financial  transaction with us may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our company and its service providers.

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For more information, please consult https://support.wix.com/en/article/general-data-protection-regulation-gdpr and https://support.wix.com/en/article/wix-security-measures-overview.

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7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by law. This means, should you give us consent, we will retain your name and contact information to share with you by email information about our products and services.  Note however that we only retain payment information (e.g, credit card numbers or banking information) only as long as necessary to process financial transactions and do not retain or use this information for any other purpose.

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8. Your Rights

In the context of your online or in-person interaction with our company, we recognize that you have the following rights:

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The right to expect that your personal information is managed in ways that respects your privacy and protects your personal information.

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The right to access and receive, if requested, a copy your personal information held by our company.

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The right to correct or delete your personal information held by our company.

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The right to withdraw, at any time or any future time, consent you have given to our company to use and/or retain your personal information.

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The right to be treated seriously and with respect in relation to any questions of concerns about the use and/or retention of your personal information by this company.

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The right for you to expect that in the unlikely event that the protection of your personal information is compromised by doing business with our company we will work with you proactively to mitigate and address any harms.

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To exercise your rights, contact using the contact information below (see Section 10). Or using the Contact Us  page on our website

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9. Data Transfers Outside Canada

Payment for our services may mean that some of your personal information may be transferred outside of Canada including to cloud service providers. If so, we take responsibility to ensure that service providers have measures in place to ensure your information is adequately protected and subject to effective safeguards (see Section 6 above).

 

10. Contact US

​If you have any questions, complaints, or requests about this privacy policy or the ways we use your information please feel to contact us.

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​Boreal Dreams Outdoor Adventure Company

22 Rintas Road

P.0. Box 1484

Greenstone, ON POT 1M0

+1 (873) 682-2978

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11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.